Dear Customers,

The Homeostaza team, as well as the delivery companies we work with, remain at your disposal during the current cirsis. As usual, you can place your orders at our online store, by calling tel. +359 876 818 110 or by sending a personal message to our Facebook page.

As long as the current state of emmergency is in effect or until stocks run out, Homeostaza offers you Vitacamel powdered camel milk capsules at the following reduced prices:

  • 1 bottle of Vitacamel with 15% off;
  • 2 or more bottles of Vitacamel with 20% off (please use promo code: imuno20)

Wishing you much health and patience,
The Homeostaza team

Omega-3

Norwegian Fish Oil

Against stress and fatigue

Camel milk products

Vitamins

Minerals

Terms of delivery:

We deliver our high quality products on the territory of Bulgaria. The delivery to the offices of “Econt” or “Speedy“, as well as the delivery, provided by “Speedy” in any business day to a certain personal or business address, is free of charge. The delivery with Speedy to a certain address, provided in Saturdays or other half – day holidays shall cost 4.00 BGN. The delivery, provided by Econt to a certain address, shall be calculated as follows:

  • 4.00 BGN delivery in a business day
  • 6.00 BGN delivery in Saturday or other half day holiday

Please fill the address or the name of the convenient office of Econt or Speedy in the address field of the delivery form template upon purchase. If a personal or business address for delivery is given, instead of any office address of a delivery company, we shall deliver the products, using Speedy delivery company. If you prefer the delivery to be made to a personal or business address by Econt, then fill “Delivery by Econt” in the second address field.

ATTENTION! The additional delivery fees, described above, shall be calculated on processing your order, but not on its initial receiving. If the order has been paid on delivery, the fee shall be calculated thereto. If the purchase payment is made via payment card or by EPay, and if you asked for a delivery with a separately fee due, these delivery fees shall be calculated as a payment on delivery.

Orders, made not later than 5.00 p.m. from Monday to Thursday shall be delivered on the next business day, between 10.00 a.m. and 6.00 p.m. Orders, made not later than 5.00 p.m. on Friday shall be delivered in Saturday between 10.00 a.m and 2.00 p.m. or in Monday, within the business hours, upon your request. Orders, made after 5.00 p.m. during a business day, shall be delivered within two days as of the date of the order. If the delivery day turns to be Sunday or an official holiday, the delivery shall be made in the following business day.


Please, check you have inserted carefully the delivery address, as well as a correct phone number for contacts has been provided . We need the data only for the terms of the delivery and it shall not be provided to third parties.

The purchased products could be paid as follows:

  • Payment on delivery. The purchase shall be paid in cash to the courier.
  • Via E-Pay
  • Via bank card or by virtual POS terminal

The buyer has the right to refuse the delivery in the following cases:

  • The delivered item differs than the ordered one.
  • The price, asked to be paid, does not correspond to the price, shown in our site upon ordering.

If the delivered items do not match the items, ordered by you, we are also ready to exchange the delivered goods with the proper ones. In such a case the exchanged item shall be delivered within 24 hours on our behalf, via express courier service. Even if you could not understand the discrepancy upon delivery, we still could exchange the goods, in case the packages of the delivered items are still intact.

You have the right to return the purchased products within 14 days after the delivery date.

Please have in mind that in this case the packages of the goods have to be intact and in good condition. You could contact us via phone number +359 887 931 515 or by the contact form on the site We shall confirm the address to which the products to be returned. You will be responsible for paying the shipping costs. You shall receive a full refund for the product and the initial delivery, minus the fees for specifically asked services as “exact hour of delivery”. The refund shall be made via bank account or by money transfer with a courier company, according to your request. We shall refund the sums within 14 days after receiving either the returned items or the data by the courier company the goods are ready to be delivered back to us. It shall be necessary to fill either a specific form, confirming the refusal of the goods or other direct statement, given on hard copy.