Personal data protection policy

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Personal data protection policy

The Personal data protection Policy describes how Kebreni Ltd via its web page HOMEOSTAZA collects, uses, transfers, keeps and protects the personal information, provided by the clients. Kebreni Ltd, is registered in the Commercial register UIC 20340773, with its seat and address of management in the city of Sofia,, 46 “Georgi Sofiyski” str.

Providing your personal data, you agree to and approve its delivery, processing, use and disclosure, as described in this Policy.

What kind of personal information we collect?

We collect personal data for identification, provided by you and presenting you as an individual. This shall happen after you have agreed with the General terms for using the web page, in which also the use of the personal data is described. The collected personal data includes:

• name
• address
• phone number
• email address
• Personal identification number (in case you ask for issuing of an invoice)

You provide us the personal data as follows:

• via registration in the HOMEOSTAZA web page
• by ordering a product as an unregistered user
• by ordering a product via phone

The personal information you use for comments and/or likes of publications in the web site of HOMEOSTAZA is public and visible also for other users. It could be read, used and collected by them. You are liable for the personal information you provide in such cases.

How do we use your personal data?

Providing your personal data, you agree we could use the information for:

• delivery of products, ordered from the web page to your personal address or courier office
• returning of purchased products if you decide to return a product, according to the terms and conditions, described in the General terms for using the web site
• replying to your inquiries
• providing information for our new products and services
• providing information for promotions
• improving our services
• administrative and accounting purposes

How do we protect your personal data?

Kebreni Ltd takes appropriate organizational and technical measures for protection of your personal data, according to the Protection of personal data Act.

The personal data of the users shall be kept as follows:

• on server, the access to which shall be made via SSL certificate with authenticator Geotrust.
• on hard copy, stored in metal, locked file cabinet. The metal cabinet is kept in premises, being additionally equipped with protective bars and security alarm system.

We use technologies for security and a procedure which help us to protect your personal data from unauthorized access, use or disclosure. Unfortunately, transmitting information via Internet or by phone is not completely secure. Despite we do our best to protect your personal data, we could not guarantee totally its security, when you disclose it via our web page or by phone: each disclosure is at your own risk. Although we could not guarantee no loss, misuse or change of data could occur, after we receiving your information we shall apply appropriate technical measures for preventing such negative events.

Disclosure of personal information to third parties

Kebreni Ltd provides your personal information to contractual partners (courier companies) for performing activities, for which you agreed by ordering products from the web page of HOMEOSTAZA or by phone.

Kebreni Ltd provides your personal data to a contractual partner for accounting purposes.

We require all contractual partners to process personal data in accordance with the legislation. In the agreements with our partners we include clauses for personal data protection.

Disclosure of personal data in specific cases

It may be required by law, in litigation, and/or by request of public and governmental bodies within or outside your country of residence, Kebreni to disclose your personal data. It is possible to disclose information, if for the purposes of the national security, law enforcement or for other problems of public importance, such disclosure is necessary or appropriate.

It is possible to disclose information if such disclosure is necessary for applying of our rules and conditions, or to protect our activities or users.

Use of cookies

The web page HOMEOSTAZA uses a technology, called “cookies”. “The cookie” is a small text file, stored on your hard drive or server. The “Cookies” allow to our web site to check who you are – if you are registered user, unregistered client or commentator. They also may prevent you from entering your password more than once when searching our web page.

It is your choice to accept the cookies or not. Most browsers in the web authomatically accept cookies, but you could change the settings of your browser to delete cookies or to receive a warning before the cookie is saved, if you prefer. Please, consult the instructions for your Internet browser or the Help menu to learn more about this feature and to specify your cookie preferences.

If you choose to decline cookies, you may not be able to use in full the features of our web site or of the other sites you visit.

Term of keeping your personal data

Kebreni Ltd shall keep your personal data, for a period, necessary for execution of the goals, listed in this Personal protection data Policy, but not longer than 10 years. A longer period of keeping the data is possible only according to the requirements of the legislation.

Access to your personal data

You could check the accuracy, completeness and relevance of your personal data by entering your profile. You could change your personal data in your profile whenever you want to. To delete your profile you have to inform us by using any of the contact forms, given on the web page. If you use the web page as an unregistered user and you wish your personal data to be deleted or updated, you also have to inform us by using any of the contact forms, given on the web page.

You have the right to ask us for cooperation in amendment or deleting your personal data by our partners, to which we have provided your personal information. Upon such request we shall inform our partners and shall revise the process of deleting or amending your personal data, then we shall inform you, your request has been fulfilled.

Connection with other web sites

Occasionally, our web site could provide links or redirects toward web sites of third parties. This Personal data protection Policy shall not be applicable for such web sites. If you choose to enter a site via link, then you agree we could not be held liable for such web sites and could not review, approve or bear responsibility, directly or indirectly, for:

• how these web sites uses your personal data;
• content of these web sites;
• the benefit of third parties from these web sites.

Please, check the Personal data protection Policy published on each web site you enter, before providing any personal data.

Personal data of kids

Kebreni Ltd does not collect personal data of physical persons under 18, except in case of necessity and upon the explicit agreement of their parent or supervisor – for example when issuing an invoice on the name of the child or filling in the invoice that the child is the user of the products offered by the company. If we understand that information for a person under 18 has been collected mistakenly, we shall undertake the necessary steps to delete the respective data as soon as possible.

Irregularities found by you, concerning your personal data

If you have doubts that your personal data is not collected, processed or kept according to the legal requirements, you could send a report to the Personal data protection Commission https://www.cpdp.bg/ or to bring the case in court.

Amendments in the Personal data protection Policy of Kebreni Ltd.

It is possible to update occasionally our Personal data protection Policy. In case of a change of the present Policy, an announcement shall be published on our web page, together with the updated Personal data protection Policy.

The present Policy shall be in force and applicable for third parties as of May, 25th, 2018.

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